Kev tsim kho tshiab thiab kev tsim cov neeg siv khoom ntawm EP & PS

 

European Post & Parcel Services (EP&PS) lub rooj sib tham hauv Amsterdam tau kaw nag hmo thiab nrog lub rooj sib tham ntawm "Innovation hauv kev tsom xam: yav tom ntej tiam sis hauv kev xa ntawv thiab kev xa khoom", Kuv tau mob siab ua kom tau txais Alex van Winckel thiab Markus Sekula, cov kws pab tswv yim rau INFORM's Logistic Division uas tuaj koom qhov kev tshwm sim, kom lawv qhia lawv txoj kev nkag siab.

 

Dab tsi yog qhov tseem ceeb coj los ntawm xyoo no lub rooj sib tham EP&PS?

Ob lub ntsiab lus reverberated thoob plaws hauv lub rooj sib tham: cov neeg siv khoom kev tsim thiab kev tsim kho thev naus laus zis raws li kev lag luam ua lag luam. Cov kev nthuav qhia thiab cov kws tshaj lij uas peb tau koom nrog thoob plaws lub rooj sib tham tau rov qab los tsim cov khoom lag luam thiab cov kev pabcuam nyob ib puag ncig cov neeg siv khoom xav tau. Raws li cov neeg siv khoom nyob rau hauv kev lag luam, nws yog qhov zoo siab kom pom cov neeg ua si loj tau txais kev pom zoo ntawm cov neeg siv khoom nyob rau yav tom ntej ntawm lawv cov lag luam.

 

Peb cia siab tias yuav pom kev tsim kho thev naus laus zis ntawm lub rooj sib tham, thiab peb tsis raug tso tseg. Technology underpinned ze li txhua qhov kev nthuav qhia. Nws tsav tsheb hauv tsev qhov tseem ceeb ntawm kev nce qib hauv kev lag luam thiab cov neeg siv khoom lag luam. Nws kuj tau paub meej tias yuav ua li cas, nce ntxiv, thev naus laus zis hauv peb tus kheej (cov neeg siv khoom) lub neej tau cuam tshuam nrog kev lag luam thoob ntiaj teb.

 

Dab tsi yog qee qhov piv txwv ntawm cov neeg siv kev paub tsim qauv yog tsav kev pabcuam thiab cov khoom lag luam tshiab li cas?

Cov neeg siv khoom tsim qauv yog qhov hloov pauv uas cuam tshuam rau kev lag luam hauv yuav luag txhua qhov kev lag luam thoob ntiaj teb. Koj tuaj yeem sib cav nws tsuas yog teeb meem ntawm lub sijhawm ua ntej kev lag luam parcel hloov nws. Ntawm nws qhov tseem ceeb, cov kev paub ntawm cov neeg siv khoom tam sim no tuaj yeem ntsuas thiab ntsuas hauv txoj hauv kev uas tsis tuaj yeem ua tau tsib lossis kaum xyoo dhau los. Qhov kev tawm tswv yim tas mus li no, cov ntsiab lus tom ntej, thiab kev txawj ntse ua lag luam ua ke los txhawb cov khoom lag luam thiab cov kev pabcuam tsim txheej txheem. Tsis tas li ntawd, qhov kev hloov pauv hauv kev xav no lees paub tias thaum cov neeg siv khoom yeej, yog li ua lag luam.

 

Muaj ob peb qhov kev nthuav qhia zoo tshaj plaws uas tau tsav lub tswv yim no mus tsev rau peb: SingPost qhov kev nthuav qhia ntawm e-lag luam nyob rau sab hnub tuaj, Fietskoeriers.nl rov xav txog qhov kev nthuav qhia mais kawg thiab Omniva qhov kev nthuav qhia uas suav nrog ib feem ntawm parcel lockers. Txhua yam ntawm no tau hais txog qhov ua tib zoo saib xyuas ntawm cov neeg siv khoom tau cuam tshuam rau lawv cov kev pabcuam thiab cov khoom tsim.

 

Hauv SingPost cov ntaub ntawv, lawv tau nthuav tawm cov ntaub ntawv nthuav dav heev ntawm qhov lawv tau dhau los ua kev koom tes ntau hauv cov neeg siv khoom ntsib cov txheej txheem rau lawv cov neeg siv khoom loj. Qhov no, nyob rau hauv lem, tshem tawm cov txheej txheem nruab nrab ntawm cov txiv neej, txo cov nqi thiab txhim kho qhov zoo. Cov no tau ua rau ntsuas kev txhim kho hauv cov neeg siv khoom txaus siab thiab tau txhim kho kev paub dhau los thiab kev pabcuam rau txhua tus.

 

Fietskoeriers.nl kev nthuav qhia delved rau hauv innovation nyob rau hauv lub xeem mais kev xa khoom siv tsheb kauj vab ua ke nrog cov thev naus laus zis los pab txhim kho kev xa khoom rau cov neeg siv khoom. Hauv lawv qhov piv txwv, kev xa khoom tuaj yeem ua rau qhov chaw tsis muaj zog, txhais tau tias cov neeg siv khoom yuav tsis tas tos tom tsev kom tau txais pob khoom.

 

Hloov chaw, lawv tuaj yeem nkag mus rau lawv lub neej thiab muaj pob khoom tuaj rau lawv txhua qhov chaw lawv yuav nyob. Thaum kawg, Omniva qhov kev nthuav qhia suav nrog cov ntsiab lus ntawm kev siv cov tshuab ntim khoom ntim khoom ntxiv. Nyob rau hauv lub teb chaws Yelemees, kev thov tau qeeb zuj zus, vim tias yog tias koj tsis nyob hauv tsev, nws yog qhov ntau heev rau parcels yuav tsum tau nrog koj cov neeg nyob ze. Txawm li cas los xij, thaum lawv nthuav tawm, lawv tau taw qhia tias qhov no tsis tshwm sim hauv ntau haiv neeg. Saib ntawm tus neeg siv khoom cov kev cia siab ntawm kev coj noj coj ua cuam tshuam rau tus neeg teb xov tooj parcel tus tsim kev pabcuam hauv qhov chaw xauv khoom.

 

Koj pom dab tsi technology innovation?

Ib qho kev qhia ntawm lub rooj sib tham yog tias peb lub xov tooj smartphones yog qhov chaw deb ntawm peb lub neej. Peb nyob hauv lub sijhawm uas thev naus laus zis tau hloov zuj zus mus rau hauv kev ua haujlwm ntawm cov neeg siv khoom kev taug kev thiab tsis yog qhov kev paub dhau los hauv nws tus kheej. Fietskoeriers.nl txoj kev caij tsheb kauj vab kawg yog ib qho piv txwv zoo - tag nrho cov venture yog underpinned los ntawm technology.

 

Muaj thev naus laus zis hauv ib qho app (lossis interface) uas tso cai rau Fietskoeriers.nl thiab nws cov neeg siv khoom sib txuas lus qhov chaw thiab xa cov qhov rais kom raug thiab tsis ntseeg, ib qho kev ua kom zoo dua qub nyob rau hauv qab kawg crunching tag nrho cov ntaub ntawv los rub cov kev pabcuam no. Tus naj npawb ntawm cov khoom txav hauv qhov piv txwv no ua rau nws yog ib qho txuj ci thev naus laus zis. Tab sis, qhov kawg kev ua si yog kev txhim kho cov neeg siv khoom nyob ib puag ncig kev xa khoom - piv txwv li, thev naus laus zis=passive enabler, tsis yog qhov kev paub.

 

Lwm qhov tseem ceeb ntawm kev tsim kho thev naus laus zis yog qhov kev nthuav qhia xa los ntawm what3words ntawm kev xa tawm qhov chaw nyob thoob ntiaj teb (koj yuav tsum muab lawv cov thev naus laus zis mus, peb tau txais peb lo lus rau koj: wise.zwar.wirkung). Qhov nyuaj ntawm qhov lawv tau tsim, nyob rau theem thev naus laus zis yuav zoo siab rau nws tus kheej; Txawm li cas los xij, qhov yooj yim nws xa tawm thaum piv rau cov chaw nyob tam sim no yog qhov muaj zog succinctly - nws yog tus yeej tshiab hauv peb phau ntawv.

 

Dab tsi yog qhov kev sib tw loj tshaj plaws uas tseem tab tom ntsib kev lag luam parcel?

Siv cov ntaub ntawv loj; lub ntiaj teb no xav txav los ntawm cov ntaub ntawv loj mus rau kev txawj ntse txawj ntse xyoo no. Txawm li cas los xij, kev txais yuav cov ntaub ntawv loj hauv kev lag luam thiab kev lag luam tseem nyob nruab nrab ntawm qhov zoo tshaj plaws. Tsis tas li ntawd, cov ntaub ntawv loj thiab kev txawj ntse ua lag luam yog ib yam - kev ua haujlwm ntawm cov kev nkag siab no yog lwm qhov. Yog tsis muaj kev nqis tes ua, cov ntaub ntawv loj thiab kev nkag siab uas nws tuaj yeem muab tau tsuas yog cov duab zoo nkauj uas koj pom hauv cov rooj sib tham hauv pawg thawj coj saib.