Yuav ua li cas kov yeej qhov tsis paub meej rau kev xa khoom xa tuaj tsis zoo

 

Rau txhua lub lag luam, tshwj xeeb tshaj yog nyob rau hauv cov khw muag khoom lag luam, qhov kev hem thawj ntawm qhov tsis paub tseeb cuam tshuam cov huab tsaus nti dhau ntawm cov neeg siv khoom xa khoom, ua rau muaj kev tsis ntseeg thiab kev ntxhov siab ntawm ntau lub ntsiab lus ntawm kev xa khoom. Txawm hais tias nws yog qhov tsis txaus ntseeg ntawm kev pabcuam xa khoom, lossis tsis muaj kev sib txuas lus thaum lub sijhawm tseem ceeb, qhov tsis paub tseeb yuav cuam tshuam li cas cov neeg siv khoom pom thiab cuam tshuam nrog lub hom.

Andrew Tavener (daim duab), Tus Thawj Coj ntawm Kev Lag Luam,Descartes, ntseeg hais tias nws yog ib qho tseem ceeb heev rau cov khw muag khoom kom nkag siab tias vim li cas qhov tsis paub meej ntawm kev xa khoom muaj feem cuam tshuam rau cov neeg siv khoom thiab yuav ua li cas los siv cov tswv yim uas txo nws qhov tsis zoo. Qhov no yog qhov tseem ceeb rau cov lag luam uas muaj lub hom phiaj los txhawb cov neeg siv khoom mus sij hawm ntev thiab ua tiav.

 

Nkag siab qhov tsis paub tseeb hauv kev xa khoom ntawm cov neeg siv khoom

Kev tsis paub meej hauv cov txheej txheem xa khoom ntawm cov neeg siv khoom suav nrog ntau yam xws li lub sijhawm xa khoom tsis meej, lub qhov rais xa khoom tsis tuaj, lossis kev sib txuas lus tsis txaus ntseeg txog kev xa khoom xa tuaj. Tag nrho cov xwm txheej no ua rau cov neeg siv khoom tau txais kev paub dhau los thiab ua rau muaj kev ntseeg siab ntawm cov khoom lag luam, poob kev muag khoom yav tom ntej. Qhov tseeb, Descartes 'kev tshawb fawb txog kev xa khoom hauv tsev tsis ntev los no tau pom tias 67% ntawm cov neeg siv khoom tau ntsib teeb meem xa khoom hauv peb lub hlis.

Lwm yam tseem ceeb uas ua rau muaj kev tsis meej pem hauv kev xa khoom yog kev sib txuas lus hais txog txhua yam teeb meem tshwm sim. Kev sib txuas lus tsis txaus, cov lus teb qeeb rau cov lus nug, lossis tsis muaj kev hloov kho tshiab thaum lub sijhawm tseem ceeb ntawm cov txheej txheem xa khoom hauv tsev yuav ua rau cov neeg siv khoom tsis saib xyuas thiab tsis muaj nqis. Qhov no tau ua rau 63% ntawm cov neeg siv khoom hauv 2024 noj qee yam kev tsis zoo rau cov khw muag khoom lossis lub tuam txhab xa khoom tom qab muaj teeb meem nrog kev xa khoom.

 

Yuav ua li cas kho qhov tsis paub tseeb hauv kev xa khoom ntawm cov neeg siv khoom

Ib qho kev ntxhov siab tshaj plaws rau cov neeg siv khoom yog xav tias muaj kev cuam tshuam thaum tos kev xa khoom tuaj yeem tuaj txog txhua lub sijhawm thaum nruab hnub. Qhov tsis paub tseeb no tuaj yeem cuam tshuam lawv cov phiaj xwm thiab ua rau muaj kev ntxhov siab. Ib txoj hauv kev zoo dua rau kev lag luam yuav yog kev nqis peev hauv cov txheej txheem thiab cov kev daws teeb meem uas pab daws qhov tsis paub tseeb thiab xyuas kom meej tias cov neeg siv khoom zoo tsim thiab tswj xyuas thoob plaws hauv kev yuav khoom thiab kev xa khoom.

 

Nov yog ob peb lub tswv yim cov khw muag khoom tuaj yeem tsom mus pab lawv txo qis cov neeg siv khoom tsis paub meej thiab txhim kho kev xa khoom:

• Kev sib txuas lus meej

Teem cov kev cia siab uas tuaj yeem ntsib thiab kev sib txuas lus meej yog thawj yam uas yuav tsum tau xav txog thaum nrhiav kom xa cov neeg siv khoom tsis sib haum. Qhov no yog vim tias nws ua rau koj txoj kev lag luam muab cov neeg siv khoom kom meej, raug, thiab cov ntaub ntawv xa tawm hauv txhua theem ntawm kev taug kev los teeb tsa kev cia siab, ua kom lawv ntsuas kev nce qib thiab txo cov neeg siv khoom ntxhov siab.

• Teem caij Booking

Ib lub sijhawm teem sijhawm teem caij ua haujlwm tau zoo yuav ua kom paub tseeb tias tus nqi xa khoom, kev pabcuam nrawm thiab ntxiv kev pabcuam yog pob tshab thiab nkag tau yooj yim, tso cai rau cov neeg siv khoom xaiv qhov tsim nyog tshaj plaws thiab muaj lub sijhawm xa khoom meej. Kev lag luam xws li rooj tog thiab khoom siv hauv tsev vam khom raws li kev teem caij. Kev tsis paub meej txog kev teem sijhawm, kev pom zoo, lossis kev tshem tawm yuav ua rau muaj kev ntxhov siab thiab tsis txaus siab ntawm cov neeg siv khoom.

• Koom Nrog Kev Ua Haujlwm

Thawj email qhia rau tus neeg siv khoom paub hnub twg koj yuav tuaj txog tsis zoo txaus. Cov khw muag khoom yuav tsum muaj kev sib txuas lus cov xwm txheej ntawm cov neeg siv khoom xaj thoob plaws hauv cov txheej txheem xa khoom (xws li theem ntawm lub tsev rau khoom, tawm rau kev xa khoom, qhov chaw nres tom ntej, thiab lwm yam) suav nrog cov phiaj xwm xa khoom qub thiab kwv yees lub sijhawm tuaj txog (ETA).

• Proactive daws teeb meem

Cov neeg siv khoom tsis cia siab tias yuav ua tiav thiab rov kho qhov kev cia siab yog qhov tseem ceeb hauv kev tswj xyuas cov neeg siv khoom zoo. Siv cov ntaub ntawv GPS qhov chaw ntawm lub sijhawm tiag tiag thiab kev xa khoom sai ntawm txoj kev nce qib / ETA suav nrog kev cia siab thiab daws qhov tsis paub tseeb. Kev sib txuas lus sib txuas lus ETA hloov pauv rau cov neeg siv khoom thiab kev kho kom raug yog tias muaj qhov tsis tau pom dua.

• Rov qab Loop

Thiab thaum kawg, txhawb kev tawm tswv yim los ntawm cov neeg siv khoom txhawm rau txheeb xyuas thaj chaw tsis paub tseeb thiab cov hauv kev rau kev txhim kho. Ua tib zoo mloog cov neeg siv khoom txhawj xeeb thiab siv cov kev hloov pauv tsim nyog los txhim kho qhov kev paub dhau los.

Cov khw muag khoom tuaj yeem ua kom zoo dua ntawm cov thev naus laus zis los txhim kho kev pom thiab kev sib txuas lus thoob plaws hauv kev xa khoom los ntawm Kev Ua raws li kev teem caij sib sau ua ke, npaj txoj kev, xa thiab taug qab qhov system nrog cov neeg siv khoom ceeb toom apps kom cov neeg siv khoom paub thiab koom nrog.

Cov thev naus laus zis no tso cai rau cov neeg siv khoom paub thaum twg xav tau lawv cov khoom xa tuaj - txij li lub sijhawm lawv tso qhov kev txiav txim thiab ua haujlwm ceeb toom lawv txog kev nce qib, nrog rau muab kev hloov kho tshiab rau lub sijhawm xa khoom. Los ntawm kev txhawb nqa cov neeg siv khoom nrog kev pom thiab tswj hwm lawv cov khoom xa tuaj, teem caij bookingsoftwarehloov cov neeg siv khoom kev paub dhau los, tig qhov tsis paub tseeb rau hauv kev ntseeg siab thiab kev thaj yeeb ntawm lub siab.

 

Tsis muaj qhov tsis lees paub tias qhov tsis paub tseeb tuaj yeem yog qhov cuam tshuam tseem ceeb rau kev muab cov kev paub tshwj xeeb rau cov neeg siv khoom. Yog li, los ntawm kev nkag siab txog ntau yam kev tsis paub tseeb uas tuaj yeem tshwm sim thoob plaws hauv cov neeg siv khoom taug kev, thiab los ntawm kev siv cov tswv yim zoo los daws lawv, thiab siv cov pov thawj kev xa khoom, cov khw muag khoom tuaj yeem saib xyuas kev ntseeg siab, kev ntseeg siab, thiab kev txaus siab ntawm lawv cov neeg siv khoom nrog cov neeg siv khoom zoo dua. kev sib txuas lus. Kev txo qis qhov tsis paub tseeb ua rau cov neeg siv khoom zoo siab, kev sib raug zoo ntawm cov khoom lag luam, thiab kev vam meej yav tom ntej uas muaj txiaj ntsig zoo rau cov kab hauv qab.